Accessibility Information (IzB)

in accordance with § 3 (3) of the German Accessibility Reinforcement Act (BFSG), Annex 3

1. Consumer Information pursuant to § 246 EGBGB

Website Provider and Service Operator:

Fundorena
Ferienclub Feldbergerhof GmbH
Dr.-Pilet-Spur 11
79868 Feldberg / Black Forest
Germany

Phone: +49 (0) 7676 18690
Email: kontakt@fundorena.de
Managing Director: Philipp Loose
Commercial Register: District Court of Freiburg, HRB 320271
VAT ID: DE172328303

Further legal information can be found at:
www.fundorena.com/impressum

 

2. General Description of the Service

Fundorena is a modern indoor and outdoor leisure center located on the Feldberg in the Black Forest region. Covering more than 4.000 m², it offers a wide range of activities for children, families, groups, and school classes. These include a trampoline park, climbing areas, puzzle-based team games, and play zones for all ages.

Main attractions include:

  • Multi-level trampoline park (from age 2)

  • Indoor high ropes course and climbing forest (from age 5)

  • Boulder arena, Kids Funpark, Freestyle Jump

  • Seasonal outdoor climbing forest

  • Team-based puzzle game “X Mind Arena” (from age 16)

  • Event area “Chicco’s Lounge”

Booking is available online via www.fundorena.com (booking button on each activity page).

 

3. Online Service Process (from the User’s Perspective)

  1. Select desired activity

  2. Click the booking button

  3. Choose date and time

  4. Enter contact information and complete the booking

  5. Receive confirmation by email

  6. Present confirmation digitally or printed at check-in

 

4. On-site Accessibility Information

We aim to make your visit to Fundorena as pleasant and accessible as possible. Below you will find information about on-site accessibility:

  • Step-free access to Fundorena is available via a ground-level side entrance.
    Please report to our information desk (reception) to use this entrance.

  • A barrier-free restroom is located in the main area, which is wheelchair accessible.

  • Key areas such as the reception, lounge, and indoor activity zones are wheelchair accessible.

  • Some attractions (e.g. trampoline areas or high ropes courses) require independent mobility and are not wheelchair accessible.

Our team is happy to assist you – on site, by phone, or via email.

Contact: kontakt@fundorena.de
Phone: +49 (0) 7676 18690

 

5. Compliance with Accessibility Requirements (BFGSV)

The website www.fundorena.com complies with key requirements of the German Ordinance on Accessible Information Technology (BITV 2.0) and the international Web Content Accessibility Guidelines (WCAG 2.1), Level AA.

Implemented Measures:

Accessibility Plugin “Readabler”

  • Adjustable font sizes, colors, contrasts, line spacing

  • Accessibility profiles (e.g. for epilepsy, visual impairment, cognitive disabilities)

  • Option to disable animations

  • Screen reader mode and virtual keyboard

  • Full keyboard navigation (Tab, Shift+Tab, Enter, Escape, quick key shortcuts)

Technical Implementation

  • Semantic HTML structure and use of ARIA roles

  • ALT text for images

  • Focus management for dynamic content

  • Compatibility with major screen readers (NVDA, JAWS, VoiceOver, TalkBack)

Note:

The background video embedded on the homepage is purely decorative, plays without sound, and does not convey any informational content. For accessibility reasons, it has been technically marked as decorative and excluded from assistive technologies.

Despite all efforts, some areas or content may not yet be fully accessible. We are continuously working to improve accessibility.

If you encounter barriers or have problems using our website, please contact us.
We appreciate your feedback and will strive to resolve issues promptly.

Contact: kontakt@fundorena.de
Phone: +49 (0) 7676 18690

 

6. Market Surveillance Authority

In accordance with Section 20 of the German Accessibility Reinforcement Act (BFSG), the following authority is responsible for market surveillance:

Market Surveillance Office of the German Federal States for the Accessibility of Products and Services (MLBF)
c/o Ministry of Labor, Social Affairs, Health and Equality of the State of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg, Germany
Phone: +49 (0) 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de

 

Statement Status

This accessibility information was last updated on:

06/08/2025